The privacy of our visitors is of extreme importance to us.

We use cookies to maintain sessions throughout the website. This helps us to serve you relevant content and enhance your browsing experience.

We also store information about your IP address to detect and prevent spam and help keep your account secure.

We do not sell or share your personal information with anybody, ever unless we are legally obliged to do so. The only time such information is shared is when you explicitly agree to share details with a student or tutor.

Data We Collect

In addition to the data you provide us, we track:

• Your IP address for security purposes
• Session cookies for authentication
• Usage analytics to improve our services

How We Use Your Data

We process your data to:

• Provide the tutoring services you request
• Match students with appropriate tutors
• Process payments and manage subscriptions
• Send important notifications about your account
• Improve our platform based on usage patterns

When You Post as a Student

Once you close your student request, no new teachers can contact you. However, teachers who have already accessed your contact details before you closed your request may still contact you.

When You Register as a Teacher

Your profile becomes visible to students searching for tutors matching your subjects and qualifications. Students can view your profile and contact you through our platform.

Account Deletion

You can delete your account at any time through your profile settings.

For Students:

• All your active requests will be automatically closed
• No new teachers will be able to contact you
• Teachers who have already contacted you may still reach out privately

For Teachers:

• Your profile will no longer be accessible to students
• We retain your account data for security and legal compliance
• Students who have already saved your contact details will retain access to that information

Data Management

Removing Your Data from Search Engines

If you want to remove your information from Google or other search engines, please contact us and we'll guide you through the process.

Google Login Integration

If you choose to login with Google, we use your Google email for registration. We only access the specific permissions you grant us and do not access your Google contacts or other data without explicit permission.

Data Retention

We retain your data:

• While your account is active
• For up to 2 years after account deletion for legal and security purposes
• As required by law for financial transactions

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Withdraw consent for data processing

Third-Party Services

We use the following third-party services:

• AWS S3 for secure image storage
• Fast2SMS for OTP verification
• Payment gateways for processing transactions

These services have their own privacy policies and we ensure they meet our security standards.

Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any significant changes through email or a notice on our website.

Contact Us

If you have any questions about our privacy policy or how we handle your data, please contact us.

Last Updated: November 2025